Privacy Policy — Jili PG

1 Introduction

This Privacy Policy ("Policy") is issued by Jili PG ("we," "us," or "our") and applies to all personal data collected through the Jili PG website, mobile application, and any related services (collectively, the "Platform"). It describes how we collect, use, store, share, and protect your personal information when you access or use the Jili PG Platform.

Jili PG is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). By registering an account or continuing to use the Jili PG Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request closure of your account. Continued use of the Platform constitutes your ongoing consent to the terms of this Policy as updated from time to time.

2 Personal Data We Collect

Jili PG collects personal data that is necessary for the operation of the Platform, the provision of gaming services, and compliance with applicable legal and regulatory obligations. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, gender, and nationality.
• Contact Data: Email address, mobile number, and residential address (including city and province).
• Verification Data: Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID), selfie photographs, and proof of address.
• Financial Data: GCash account number, PayMaya account details, BPI, BDO, or Metrobank account information used for deposits and withdrawals.
• Account Credentials: Username and encrypted password.
• Communications: Records of your correspondence with Jili PG support, including chat logs and email exchanges.

2.2 Data Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the Platform.
• Transaction Data: Deposit and withdrawal history, bet amounts, game outcomes, and bonus usage records.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the Platform from a permitted jurisdiction.

3 How We Use Your Personal Data

Jili PG processes your personal data for the following specific purposes:

Jili PG will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, Jili PG processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your account, process transactions, and provide gaming services as described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting duties.
• Legitimate Interests: Processing is necessary for Jili PG's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending promotional communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

Jili PG does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC service providers engaged to assist with age and identity verification. These providers process your data solely on our instructions and are contractually prohibited from using it for any other purpose.
• Regulatory Authorities: Government agencies and regulatory bodies in the Philippines, including but not limited to the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC), where disclosure is required by law.
• Law Enforcement: Philippine law enforcement agencies, where Jili PG is legally compelled to disclose information in connection with a criminal investigation or court order.
• Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

In all cases where personal data is shared with third parties, Jili PG takes reasonable steps to ensure that appropriate contractual, technical, and organizational safeguards are in place to protect your data.

6 Cookies & Tracking Technologies

Jili PG uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform — such as which games are most popular and where users encounter difficulties. This data helps us improve the Platform experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and device fingerprinting for account security purposes.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7 Data Retention

Jili PG retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act (AMLA) and its amendments.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Usage and Analytics Data: Aggregated and anonymized data may be retained indefinitely for platform improvement purposes. Identifiable usage data is retained for twelve (12) months.
• Marketing Consent Records: Retained for the duration of your consent and for three (3) years thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with Jili PG's data disposal procedures. Where deletion is not technically feasible (for example, data stored in backup archives), the data will be isolated and protected from further processing until deletion is possible.

8 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jili PG:

To exercise any of the above rights, please contact Jili PG's Data Protection Officer using the details provided in Section 13. We will respond to all verified requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified accordingly.

9 Data Security

Jili PG implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption in Transit: All data transmitted between your device and the Jili PG Platform is encrypted using TLS (Transport Layer Security) protocols.
• Encryption at Rest: Sensitive personal data stored on our servers is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized Jili PG personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Password Security: Account passwords are stored using one-way cryptographic hashing. Jili PG staff cannot view your password in plain text.
• Fraud Detection Systems: Automated systems monitor transactions and account activity for signs of unauthorized access or fraudulent behavior.
• Regular Security Audits: Jili PG conducts periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
• Incident Response: We maintain a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you and the NPC within seventy-two (72) hours of becoming aware of the breach, where feasible.

While Jili PG takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Children's Privacy

The Jili PG Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. Jili PG does not knowingly collect personal data from individuals under the age of 21.

If Jili PG becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned, less any amounts already wagered, in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on the Jili PG Platform, please contact us immediately using the details in Section 13 so that we can take appropriate action.

11 Third-Party Links

The Jili PG Platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya, BPI, BDO, Metrobank). These third-party sites operate independently of Jili PG and are governed by their own privacy policies.

Jili PG is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing any personal information. The inclusion of a link to a third-party site does not constitute an endorsement of that site or its privacy practices by Jili PG.

12 Updates to This Policy

Jili PG reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a notice on the Jili PG Platform informing users of the change.
• Where required by law or where changes are significant, send a notification to your registered email address.

Your continued use of the Jili PG Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Platform and contact us to close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how Jili PG is protecting your personal data.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Jili PG, please contact our Data Protection Officer (DPO):

Data Protection Officer — Jili PG
Email: [email protected]

For general support inquiries, you may also reach our customer support team at: [email protected]

Our support team is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within fifteen (15) business days.

This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon written request to our Data Protection Officer.